Sales Order Processing
• product knowledge base
• sales price control
• discount control
• COD facility to despatch goods
• direct allocation of payments
• integrated customer creation
• available on wireless handheld units

Sales Order Returns
• refund product control
• refund price control
• discount allocation
• restocking charge

Sales Order Management
• lists all orders on system in real time for all branches, highlighting low margin orders.
• shows detailed information for each order :- profit margin, stock availability,
purchase orders raised, stock receipts, picking and despatch of goods, customer returns

Cash Management
• lists all orders with outstanding payments
• allocates payments to sales orders
• allocates payments to customer refunds
• end of day cash reconciliation report

Purchase Orders
• back to back purchase orders from sales orders
• generates purchase orders for multiple suppliers from a single sales order
• purchase order authorisation
• purchase order fax / email management

Advanced Purchase Orders
• low stock alerts
• sales and supply analysis to aid purchasing decision

Stock Management
• tracking of customer returns
• tracking of returns to suppliers
• tracking of lost and damaged stock items
• tracking of all internal and external stock movements

Wireless Handheld Units
• sales order processing
• stock picking
• vehicle loading
• delivery confirmation

Warehousing
• records goods received by purchase order
• internal transfers between racks or different warehouses
• centralised management of stock picks
• schedule of all outstanding picks by warehouse
• recording of losses or damages incurred during pick
• schedule of all outstanding despatches by warehouse
• recording of losses or damages incurred during despatch

Stocktaking
• export of stock take list to excel
• rapid stock take results entry
• preview of stock take results before confirmation

Stock Administration
• create stock and new stock categories from a single screen
• stock quantity and price adjustment

Supplier Administration
• distinguishes between manufacturers and distributors
• create and edit manufacturer & distributor details
• maintain distributor products and pricing

User Administration
• users can be allowed or blocked from accessing any module in system

Management Information
• weekly / monthly Sales by salesmen with drill down to sales order
• weekly / monthly Sales by branch with drill down to sales order
• weekly cash receipts by branch
• sales analysis by supplier with drill down to product category
• sales order ageing by sales person
• "My Sales" screen summarises sales orders for each sales person

Transportation
• diary booking system per transport (delivery company or own vehicle)
• linked to warehouse picking and despatch system
• transport routing with delivery schedule and customers